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WASH Learning Theme 1

The drive towards safely managed water supply: getting water on premises

Exploring the systems requirements for the delivery models of safely managed water and sanitation services. 

Selected speakers

Yvonne Magawa.jpg

Yvonne Magawa, Project Manager, ESAWAS

Project Manager at the Eastern and Southern Africa Water and Sanitation (ESAWAS) Regulators Association. She is overseeing the support to African WSS regulators to improve urban sanitation services by integrating non-sewered sanitation in regulation.

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This theme explores both the systems requirements of providing safely managed water and sanitation services, as well as the system-wide effects of such service provision. It thereby looks at the process of transitioning towards more professionally managed services, and the enabling conditions for utilities and private operators to perform well. In addition it looks into city-wide sanitation and area-wide approaches for sanitation in rural areas.


The Sustainable Development Goals require us to provide safely managed water and sanitation services.


Contribute your systems thinking on the implications for providing such service levels.

Day 1
Together stronger – all systems are connected

We open with our symposium’s purpose. Experts, changemakers and decision-makers assemble to explore how connecting across boundaries and promoting systems leadership can enable us to achieve social justice and improved national systems. 

W1.1 The drive towards safely managed water supply: getting water on premises

Time: 11:30

Location: Yangtze 2, World Forum

The past few years have seen an acceleration in the provision of access to water on premises, moving away from public access points. This session explores the drivers and system requirements for the provision of water on premises, a key element of safely managed services.

Organisers, contributors and presenters

Charles Yeboah, Safe Water Network

Stef Smits, IRC

Liza Rivera, Water For People

Robel Wamisho, World Vision

Anne Mshana, Arusha Urban Water Supply and Sanitation Authority (AUWSA)

Mary Fulugence, Mwanza Urban Water and Sanitation Authority (MWAUWASA)

Robel Wamisho, World Vision

Kofi Asante, World Vision

Liza Rivera, Water For People

W1.2 Systemic requirements for monitoring and managing water quality

Time: 13:45

Location: Antarctica, World Forum

Come learn about the leverage points for achieving systemic change toward sustained water quality monitoring in rural areas. In this session, we will present diverse approaches used globally and their implementation challenges at the country level. The presented content will support a guided discussion on using systems thinking to assess the problem and map context-appropriate strategies for rural water safety.

Organisers, contributors and presenters

Rick Johnston, World Health Organization (WHO)

Sara Marks, Eawag

Tom Slaymaker, UNICEF

Dr. Katrina Charles, Oxford University

Saskia Nowicki, Oxford University

Bal Mukunda Kunwar, Helvetas

Jackline Muturi, University of Nairobi

Sitai Uprety, Eawag

W1.3 Transition from community-based management: drivers and what this means for systems strengthening

Time: 15:30

Location: Yangtze 1, World Forum

Rural and small-town water supply is changing fast. Communities may no longer be able, or willing, to provide higher service levels that countries are striving for in policy. Join us to explore what drives this transition to alternative management models and what new challenges this poses for systems strengthening efforts. 

Organisers, contributors and presenters
Harold Lockwood, Aguaconsult

Jessy Samuyachi, World Vision

Marcelin Ndiaye, World Vision

Philip Oyamo, Water and Sanitation for the Urban Poor (WSUP)

Iazalde Tayobe, WaterAid

Richard Carter, Richard Carter and Associates Ltd

Eng. Joseph Oriono Eyatu, Ministry of Water and Environment, Uganda

Vida Duti, IRC

Delia Sánchex Trancón, OECD

Day 2
Strengthening all systems – building resilience with water, sanitation and hygiene  

Our systems journey continues as we explore and promote the role of resilient national water and sanitation systems, and the change agenda required to deliver them. Explore how water and sanitation can galvanise the development of wider public services. 

W1.5 Private operators of rural water supplies: drivers, experiences and supporting systems

Time: 11:30

Location: Antarctica, World Forum

This session will identify common challenges across entrepreneurial approaches to rural water service provision and discuss solutions and systemic requirements to their success. After a rapid introduction on the definition, scope, and boundaries of what constitutes “privately managed rural water services”, the moderators will invite panellists to reflect on 3 shared challenges linked to:

  1. Financial viability

  2. Optimum service provision area

  3. Asset management.

Panellists will share their experience in relation to these challenges, as well as emerging solutions, and perspectives on systemic requirements for success.

Organisers, contributors and presenters

Julia Boulenouar, Aguaconsult

Mikael Dupuis, UDUMA

Andrew Armstrongl, Uptime Global

Adam Harvey, Whave

Poonam Sewak, Safe Water Network

Iazalde Tayobe, WaterAid

Judith de Bruijne, Practica

Wieke de Vries, Project Maji

Romy Harkx, Amref Flying Doctors

Johannes Wagner, NEWAVE

M. Roshan, JanaJal

W1.4 Strengthening the enabling environment for improving utility performance

Time: 13:45

Location: Oceania Foyer, World Forum

Are you a utility seeking to connect with the ‘system’ in which you operate to optimally implement your performance improvement strategies? Are you supporting a utility in their process to develop and sustain services? Join us in this dialogue session to discover and develop venues of collaboration.  

Organisers, contributors and presenters

Stef Smits, IRC

Siemen Veenstra, VEI Dutch Operators

Brenda Bouwer, VEI Dutch Operators

Jeanne Cole, WaterAid

Anne Mshana, Arusha Urban Water Supply and Sanitation Authority (AUWSA)

Mary Fulugence, Mwanza Urban Water and Sanitation Authority (MWAUWASA)

Marieke Adank, IRC

Joel Kolker, World Bank

Kitka Goyol, UNICEF Ethiopia

W1.6 Local systems for citywide sanitation

Time: 15:30

Location: Antarctica, World Forum

This session explores citywide sanitation service delivery models to better understand how the Citywide Inclusive Sanitation (CWIS) approach brings stakeholders together in different countries towards system thinking. Participants will be shown that each part of the service chain requires tailored models for a complete system.

Organisers, contributors and presenters

Paul Hutchings, University of Leeds

Betelhem Gebeyehu Hailegiorgis, IRC

Christopher Kanyago, Water For People

Yvonne Lugali, Water For People

Digbijoy Dey, IRC

Dr. Mekala Sneha Latha, Administrative Staff College of India (ASCI)

Kitka Goyol, UNICEF Ethiopia

Barbara Evans, University of Leeds

W1.7 Small but not forgotten: sneak preview of WHO's new guidelines for small drinking-water supplies

Time: 15:30

Location: Central America, World Forum

Be the first to see and discuss the recommendations and tools from WHO’s newest Guidelines for drinking-water quality. This Guidelines publication has been tailored to the challenges and opportunities presented by small drinking-water supplies, addressing risk-based regulation, management and surveillance of these important supplies.

Organisers, contributors and presenters

Sean Furey, Skat Foundation

Kerstin Danert, Ask for Water GmbH

Jennifer De France, World Health Organization (WHO)

Dr. Katrina Charles, Oxford University

Sara Marks, Eawag

Sarahi Morales, Aguas de Marcala

Clarissa Brocklehurst, IRC

Dr. Brian Guma, Albert Water Management Zone, Ministry of Water and Environment, Uganda

Stef Smits, IRC

Day 3
Taking action as systems leaders

We'll synthesise insights from the first two days, agree on actions and put you in the driving seat. With help from our Wisdom Council, you’ll take part in Action Assemblies and a final plenary to help define a post-event agenda while –hopefully – committing to your role in it.

W1.8 How regulators can enhance the delivery of onsite sanitation services

Time: 8:30

Location: Amazon, World Forum

Many regulatory actors have recently taken substantial steps to regulate onsite sanitation service provision. This interactive session presents the status of regulation for onsite sanitation services and gives you the opportunity to hear from regulatory actors across the global south regarding best practice interventions and their impact. 

Organisers, contributors and presenters

Bill Twyman, Aquaconsult

Analia Saker Stanig, Aquaconsult

Yvonne Magawa, ESAWAS

W1.9 An area-wide approach for programming rural sanitation

Time: 8:30

Location: Antarctica, World Forum

Rural sanitation programming at scale has been done but keeps leaving people behind. This session will discuss how area-wide, universal safely managed sanitation requires a multi-stakeholder, multi-intervention ecosystem approach and will focus on systems strengthening, gender equality and social inclusion, and finance and market-based sanitation, with examples from Tanzania and Rwanda.

Organisers, contributors and presenters

Morris Israel and Carolien van der Voorden, USAID WASHPaLS 2 Project

Valentin Post, FINISH Mondial

Fidèle Nteziyaremye, Water For People

Explore the rest of our programme

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